Returns Made Easy at Marburger Tapetenfabrik
As a consumer¹, you have the option to return unopened items within 14 days of receipt without any hassle.
Please note that products that are specially made for you, such as custom prints, made-to-measure products, and meter goods, are excluded from the right of return.
How your return works:
- Send us an email at contact@marburg.com.
- In the email, provide your order number along with the quantity and item number of the items you wish to return.
- We will send you a return label as a PDF via email. Please print it out and include it with your return.
Refund Process:
The refund will be made using the payment method you used for the purchase. We will refund the amount within 14 days of receiving the return.
Important Notes:
All relevant information regarding the return process can also be found in our right of withdrawal.
For customers from Austria: Please purchase the return label from a service provider of your choice².
¹ A consumer is any natural person who enters into a legal transaction for private purposes, which cannot be attributed to their commercial or independent professional activity.
At Marburger Tapetenfabrik, we are always committed to making your shopping experience as pleasant as possible. If you have any further questions, we are always available to assist you.