Right of Withdrawal for Consumers (Marburger Tapetenfabrik)
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or independent professional activity.)
Withdrawal Instruction:
Right of Withdrawal:
You have the right to withdraw from this contract within 14 days without providing any reason.
The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the goods, provided that you have ordered one or more goods in a single order and these are delivered together;
from the day on which you or a third party designated by you, who is not the carrier, takes possession of the last goods, provided that you have ordered multiple goods in a single order and they are delivered separately;
from the day on which you or a third party designated by you, who is not the carrier, takes possession of the last partial delivery or the last item, provided that you have ordered goods that are delivered in multiple partial deliveries or items.
To exercise your right of withdrawal, you must inform us (Marburger Tapetenfabrik J.B. Schaefer GmbH & Co. KG, Bertram-Schaefer-Straße 11, 35274 Kirchhain, Phone number: 06421 810, Email address: contact@marburg.com) by an unequivocal statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not required.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal:
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), immediately and no later than 14 days from the day on which we receive the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you incur any fees due to this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us or hand them over to us without delay and in any case no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.
You will bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, properties, and functionality.
Exclusion and Expiry Reasons:
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for whose production an individual choice or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that are liable to deteriorate or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract, but which can only be delivered 30 days after the conclusion of the contract and whose current value is dependent on fluctuations in the market which the entrepreneur cannot influence;
- for the delivery of newspapers, magazines, or illustrated magazines, except for subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model Withdrawal Form:
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To Marburger Tapetenfabrik, Marburger Tapetenfabrik J.B. Schaefer GmbH & Co. KG, Bertram-Schaefer-Straße 11, 35274 Kirchhain, Email address: contact@marburg.com:
Hereby, I/we () withdraw from the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
Ordered on ()/ received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notified on paper)
Date
(*) Delete as appropriate.
We thank you for your trust in Marburger Tapetenfabrik and are always happy to assist you with any questions or concerns.